Terms & conditions


Welcome to our on-line store! Hobby Hangar provides its services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

 

Please note: Hobby Hangar provides its service for the UK only.

 


Privacy


Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. 
Electronic Communications


When you visit Hobby Hangar or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 
Copyright


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hobby Hangar or its content suppliers and protected by U.K and international copyright laws. The compilation of all content on this site is the exclusive property of Hobby Hangar, with copyright authorship for this collection by Hobby Hangar, and protected by U.K and international copyright laws. 
Trademarks


Any Hobby Hangar trademarks and trade dress may not be used in connection with any product or service that is not Hobby Hangars, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Hobby Hangar. All other trademarks not owned by Hobby Hangar that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hobby Hangar. 
License And Site Access


Hobby Hangar grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Hobby Hangar. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Hobby Hangar. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Hobby Hangar and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing Hobby Hangars name or trademarks without the express written consent of Hobby Hangar. Any unauthorized use terminates the permission or license granted by Hobby Hangar. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to pages of the Hobby Hangar web site so long as the link does not portray Hobby Hangar, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Hobby Hangar logo or other proprietary graphic or trademark as part of the link without express written permission.

 


Your Membership Account

 

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Hobby Hangar reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Reviews, Comments, Emails, And Other Content 
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Hobby Hangar reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. 
If you do post content or submit material, and unless we indicate otherwise, you grant Hobby Hangar and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Hobby Hangar and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Hobby Hangar or its associates for all claims resulting from content you supply. Hobby Hangar has the right but not the obligation to monitor and edit or remove any activity or content. Hobby Hangar takes no responsibility and assumes no liability for any content posted by you or any third party.

 


Product Descriptions

 

Hobby Hangar attempt to be as accurate as possible. However, Hobby Hangar does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Hobby Hangar itself is not as described, your sole remedy is to return it in unused condition. 
Disclaimer Of Warranties And Limitation Of Liability 
THIS SITE IS PROVIDED BY Hobby Hangar ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. Hobby Hangar MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. 
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Hobby Hangar DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hobby Hangar DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Hobby Hangar ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Hobby Hangar WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.


CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 


Applicable law

 

By visiting Hobby Hangar, you agree that the laws that govern Great Britain, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Hobby Hangar.

Knives and Solvent Based Products

 

The sale of Knives and Solvent Based Products has restrictions by Law in the UK. To those who are under 18 years of age, adding any of these items to your basket your are confirming that you are over the age of 18 years.

Disputes


Any dispute relating in any way to your visit to Hobby Hangar.co.uk or to products you purchase through Hobby Hangar.co.uk shall be submitted to confidential arbitration in Great Britain, except that, to the extent you have in any manner violated or threatened to violate Hobby Hangars intellectual property rights, Hobby Hangar may seek injunctive or other appropriate relief in any state or federal court in the state of Great Britain, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the U.K Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

 

 

Shipping

 

Courier and Royal Mail Special Delivery are next working day services.

* Please note that 1st class mail is a next day service, however it is not guaranteed.

 

 

Delivery Problems


All deliveries must be checked in full. If there are any missing items or problems with your delivery you have 48 hours from when the delivery was signed for to contact us by a ticket (quickest option) on the contact us page or no refund will be given or replacement items sent.

 


Damaged Deliveries


If a delivery arrives damaged you must sign for the goods damaged on the delivery note. If any goods are missing from an order and you have not signed for the goods damaged no replacements will be sent.

 


Failed Deliveries


If our couriers Or Royal Mail have tried to deliver to you and no one was in to sign for the parcel, they should of left you a card, so you can call them to rearrange delivery, you will need to call them asap on the number left on the card to arrange another day for delivery before the items get returned to us and then this incurs an additional handling charge equivalent to the delivery charge applicable to your order being sent. Should you wish us to rearrange delivery again, this will incur a further delivery charge equivalent to that of the original delivery charge.

 


Site Policies, Modifications, And Servability


Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Hobby Hangar. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed sever-able and shall not affect the validity and enforceability of any remaining condition.

 


Questions


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the bottom menu.

 


Your Rights As A Consumer


In accordance with UK law, consumers have a 7 working day cooling off period in which they have the right to cancel their purchase and receive a full refund; this does not include return postage. Consumers do not need to give a reason for cancelling their purchase. We are obliged to refund payments to consumers in full within 30 days of the order being cancelled


How To Cancel Within The 7 day Cooling Off Period


Should you wish to cancel your purchase within the 7 days cooling off period, please email on the contact us page on the Hobby Hangar.co.uk website.


It is down to you as a customer to make sure that a product is returned in its original condition

 

 

Important Return information

 

It is the customers responsibility to cover the cost of return to us and make sure that it is well packaged.

We recommend that you use recorded or special delivery as we can not be liable for any loss or damage in transit.

If returned goods are found non faulty, there will be a return fee of the carriage amount.

 


Returns Address


Hobby Hangar 
35 Forest Hill 
Yeovil 
Somerset 
BA20 2PH

 


Important Contact Information


We try and offer customers the best possible service an online company can. We also run the retail shop and try our best to have competitive prices. Part of this means we cut back on call centres. This means we offer the customer a very easy to use online ticket system to contact us on that you will find on the CONTACT US link on the home page of the HobbyHangar.co.uk website. This service is available Mon - Sat 9.30am - 5.30pm and reply to your queries should be answered very quickly usually within the hour but sometimes it may be longer.


Our phone number is 01935 422400 but please be warned it is highly recommended that a ticket is submitted through the contact us page.

 

 

Trading Name


Trading Name – Hobby Hangar – Jane and Richard Smith trading as HobbyHangar.co.uk